FAQs:

1. How can startups benefit from your product/service?

Startups can streamline financial operations through zero balance accounts, flexible credit options, forex support, group health insurance, and advanced payment collection tools. HDFC Bank simplifies banking for early-stage ventures by offering tailored, scalable solutions.

2. Do you offer any exclusive benefits or discounts for T-Hub startups?

• • Zero Balance Current Account (1st year)
  • Salary Accounts with zero balance (even for 1-employee firms)
  • Customised Group Health Insurance
  • Preferential Forex & Trade Pricing
  • Free Payment Gateway Services
  • Eligibility for Credit under CGSS
  • FD-backed Expense Cards
  • Access to Offshore Banking (GIFT City)
  • Advanced Collection Tools (Smart Hub, DigiPOS, PayZapp, UPI, SMS links)

3. Why is your offering particularly valuable for startups?

Early-stage companies need access to flexible, efficient, and compliant financial systems. HDFC Bank offers banking tools that reduce cash flow pressures, simplify international trade, support team growth through insurance and payroll solutions, and enable credit access without heavy collateral. These services are packaged to meet the dynamic needs of high-growth startups.

4. How can startups activate the offer?

Startups can initiate the process by reaching out through the T-Hub Value Partner Desk. Once connected, HDFC Bank’s team will guide them through eligibility checks, documentation, and onboarding steps needed to activate the relevant services and benefits.

5. Can existing customers avail of this offer?

Yes. Existing customers who qualify as startups under the T-Hub partnership can access selected benefits. This is subject to internal approval, account review, and alignment with the intent of the program.

6. Are there any specific limitations or exclusions to this deal?

Yes. The zero balance benefit on current accounts is applicable only for the first year. From the second year, an average quarterly balance of ₹50,000 is required unless a one-time credit of ₹5 lakh is received. All lending and forex services are subject to eligibility, regulatory clearance, and documentation. The offer is not a blanket waiver on all charges or services.

7. Do you provide dedicated support as part of the package?

Yes. A dedicated relationship manager will be assigned to each eligible startup to support onboarding, product selection, regulatory guidance, and ongoing banking requirements.

8. How will startups know when the credits/discounts are applied?

Startups will receive official communication from HDFC Bank confirming the activation of specific benefits. Relationship managers will provide a walkthrough of applicable features and timelines during onboarding.

9. What are the key terms and conditions of this offer?

Offers apply to startups incorporated within the last 10 years. Services may require internal risk and compliance clearance. Some solutions, such as lending and forex, are subject to RBI guidelines and HDFC Bank’s internal policies. Startups must complete the formal onboarding process to access the benefits.

FAQs:

1. How can startups benefit from your product/service?

Startups can open specialized current and salary accounts, access foreign currency accounts, and digitally manage their finances via ICICI’s extensive API and digital platforms. Credit options like overdrafts, business credit cards, and trade finance help with cash flow, while health and life insurance products support founders and teams. Startups also benefit from connections to PE/VC players and thought leaders through ICICI’s extended ecosystem.

2. Do you offer any exclusive benefits or discounts for T-Hub startups?

Yes. T-Hub startups can access discounted or waived service charges on current accounts, access to BizHub offers, simplified onboarding, and guided support for products such as loans, APIs, and insurance. All eligible startups are supported by ICICI’s startup-focused teams.

3. Why is your offering particularly valuable for startups?

ICICI Bank’s layered approach, ranging from digital onboarding to transaction tools, credit access, and growth facilitation is built specifically for startups. The bank reduces complexity by offering bundled services under one roof and provides access to tools and capital that typically become available only at later stages.

4. How can startups activate the offer?

Startups can reach out via the T-Hub Value Partner Desk. The FPR will guide them through onboarding, documentation, and activation via the BizHub platform.

5. Can existing customers avail of this offer?

Yes. Existing ICICI Bank customers who qualify as startups can also avail the offers, subject to confirmation through their FPR and eligibility under the startup program.

6. Are there any specific limitations or exclusions to this deal?

No broad exclusions. Some offers (especially BizHub partner deals) require the startup to have a current account or use an ICICI corporate credit or purchase card. Credit-related products are subject to standard documentation and risk assessments.

7. Do you provide dedicated support as part of the package?

Yes. ICICI Bank assigns startup-focused relationship managers to assist with onboarding, account servicing, product selection, and ecosystem navigation.

8. How will startups know when the credits/discounts are applied?

Startups receive confirmation from the support team upon activation. BizHub platform logins and product updates are shared via email and onboarding documents, ensuring transparency.

9. What are the key terms and conditions of this offer?

The startup must hold or open a current account with ICICI Bank or use a corporate card to access most BizHub benefits. All financial products are subject to ICICI’s internal approval processes, regulatory compliance, and due diligence norms.